SOME OF STEVE LONG’S CLIENT COMMENTS

"Question:  How many emails does it take to sell a home to Leif and Janet? Answer: Over 300!  That is great customer service!"  Leif & Janet O.

 

“I don’t think words will ever express how my wife and I feel about what you did for us.  The house you found is perfect.  You made the transaction painless and the purchase fun and exciting.” – Michael & Lisa C.

 

“Thank you for making the sale of my home so smooth.  I really expected a lot more problems, but you took care of everything.  Also, thanks for your sense of humor!” – Elaine S.

 

“We look for three things in a real estate agent:

 

  1. One who listens and is courteous;

  2. One who is knowledgeable of the area;

  3. One who is prompt in meeting appointments & returning calls.

Steve met all three of these expectations.  We now have our agent in Tucson.” – Jay H.

 

“Thanks again for all of your help in purchasing this house.  I know that I really ran you around town when we were looking – I still have all 197 fliers in my desk drawer to prove it!  Do you remember that there were two other offers made on the same morning that you presented our offer to the seller?  I was so glad when ours was the one accepted.  Did you know that one of the other people making an offer stopped by a few days later to offer me $5,000 over what I paid?  I politely refused!” – Dr. Margaret R.

 

“A note of thanks for all your hard work in helping us find our perfect home.  You are truly a professional in every respect.  I’m so excited I can just explode!  Thanks again for everything!” – Bill & Linda L.

 

“I want to thank you for all your help in selling my aunts house.  You did a great job and it is really appreciated.  If I know anyone who needs a good Realtor, I will certainly recommend you.” – Sharlene B.

 

“Steve has at every step of the process been thorough, caring, and fun to work with. We are thrilled with our purchase and delighted by our experience working with Steve.  If we could, we’d buy a house from him every week!” – Mike & Maxine S.

 

“Not only did you find the property for me but were there from the beginning of the negotiations through the close of escrow.  If it weren’t for your quick action during the inspection period, the deal would have fallen through.  The professionalism you displayed prevailed in smoothing out several wrinkles that surfaced during the transaction, and for this I am grateful.  I would not hesitate to enter into another transaction with you and would certainly encourage others to consider working with you as well.” – Chris C.

“We are thrilled with our home.  At no time did we ever feel pressured by you.  You knew up front that we were selective and had seen many homes and knew the area we wanted.  You made our dream a reality.” – Mark & Annette D.

 

“We can truthfully say it was a pleasure working with you.  I cannot begin to tell you what a comfort it was to know that you were always there to resolve any problems that came up with the house.  I shutter to think of all the problems we would have encountered if not for your invaluable assistance.” – Bill & Sheryl M.

 

“Unlike the agents we had met prior to Steve, we found him to be very personable.  We truly felt like the sale of our home was just as much a priority to him as it was for us.  Some of Steve’s other strengths include his optimism, his charismatic personality, his sense of integrity, and his “go for the gusto” approach.  He has extensive knowledge of the real estate market.  We would definitely recommend Steve to anyone who is considering selling or purchasing real estate, bar none.” – David & Teresa K.

 

What service provided by your Sales Associate assisted you most in your transaction?  “Experience and Knowledge.” – Jim & Barbara S.

 

“Due to your experience and professionalism, we are enjoying our new home in Tucson.  The home-buying experience can be difficult, particularly for Midwesterners new to the area.  You were very patient in guiding us through the process.  We have already recommended you to friends.  Thanks again.” – Jim & Regina H.

 

“My wife and I have just completed a successful eleven month search in the Tucson area utilizing the services of Steve Long, Long Realty.  Steve has been the consummate professional throughout our search.  Always prompt, prepared and ready to go at our pace, for as long as we wanted, Steve was a pleasure to work with.

 

I wouldn’t have said we were difficult clients to have, but I realized as the process went along that we had very specific needs for our family, which Steve patiently tailored our home searches to.  As the weeks turned into months, during a tight real estate market, we never felt pressured or rushed just to buy. Steve just wanted us to find a home that fit our family and needs.  Steve communicated with us weekly keeping us up to date on the market in Tucson.

 

He also provided critical assistance through the negotiation, escrow and closing processes, joining us along the way, answering any questions that popped up.  Steve’s services continued after the sale in following up on “punch list” items and providing a list of contractors.  We highly recommend Steve Long for your real estate needs.” – Ross & Sandra P.

“Steve, you are the best!  We will recommend you to anyone looking to buy or sell a home.  But, through this whole experience, we are truly blessed to have developed a lifetime friendship with you.

 

Thank you Steve for everything.  We truly appreciate everything you did for us!”

 

Jimmy & Nicole C.

 

 

"Hey Steve, you did great!  I can't tell you what a relief it is to have mom's house sold.  She is pleased and relieved.  And thanks for all your help.  You have been a god send.  Also, thanks for checking with Brad.  The car is selling today with your help and Brad's.  This whole experience has been quite a ride.  You did above and beyond the call of duty and we are forever grateful!  Mahalo

 

Love, Jeanne R.

 

P.S. I will miss our frequent conversations.”

 

“Can it really be two months since we moved into our desert home at Heritage Highlands?!?  Unbelievable.  It has been wonderful, exciting and busy.  Who knew that we had so many friends.  And that they would all come to visit.  Yiha!

 

Thank you Steve for all your time, patience and negotiating skills.  What a roller coaster ride!  We are very happy here and our friends are impressed not only with our home but with Tucson itself.

 

We appreciate your house warming gift of the services of a locksmith to rekey our doors.  Thank you for your thoughtfulness and generosity.  What a great gift!

 

Thanks – really!  We couldn’t have done this without you.”

 

Sincerely,

 

Wayne & Beth T.

“Almost 14 years ago we were extremely fortunate to meet Steve Long at an open house.  We had just made a big life change moving from a small town and winter climate to a large city in the southwest.  The home we were renting suddenly sold and we had to make a fast decision on a home to buy.  Steve expertly guided us through the entire process and helped us find a wonderful neighborhood and home that we enjoyed immensely these past years!

 

We recently decided it was time to make another life change.  The kids are grown and gone and time to downsize.  The first and only person that came to mind to help us was Steve.  We were nervous with all the news about the economy and housing sales in Arizona.  Steve assured us that if we priced our home appropriately, it would sell!  We sold our home within three months and then had to find a home to move to.

 

Steve has always been very professional – and yet has made the process fun.  He would assemble a number of properties for us to view each day, plan our route and make appointments ahead of time in order for us to view as many homes as possible each time.  He has a wonderful sense of humor and yet is very sensitive, compassionate and understanding of individual’s life situations.  Steve will however tactfully keep you on track and focused on what needs attention or priorities of your goals in both buying and selling!

 

We are delighted to have the opportunity to recommend and compliment Steve for his services to us over these past 14 years.  We have been extremely satisfied with his knowledge and guidance to us for both the buying of two homes and selling of our first home in Tucson!  We are so extremely thankful for our happenstance meeting of him 14 years ago at the open house – and we highly recommend him to anyone who is thinking of doing something in real estate.

 

Thank you Steve!”

 

Gary and Cindy P.

 

"Steve - 

 

You are one of the kindest people I have ever met.  Thank you for looking out for my best interest.  You are a dear friend, and I truly appreciate you and your friendship.   I would love to have you and your wife over for dinner when we are settled.

 

Lots of love,"

 

Nicole C.

"This is the first home we have ever purchased where we "high-fived" each other when we closed escrow.  Thank you Steve, we couldn't have done it without you!"  Bill and Cindy R.

 

"Steve Long is the consummate professional real estate pro, develops very solid strategies that fit different situations, and has comprehensive knowledge of the real estate and title processes."  Dave and Penny S.

 

"Thanks for all your help and your amazing patience!"  Peggy R.

"Steve, thank you for your kind patience throughout my home buying process.  You kept me well informed and went above and beyond to make sure my transition to AZ was a smooth one.  Thanks again."  George H.

 

"Steve helped us find and purchase our current home.  He was highly qualified, always professional and a pleasure to do business with."  Mary Ann B.

 

"We worked with Steve Long in our search for a house.  We found him to be quite pleasant and helpful.  He was very responsive to our requests to see various properties, sometimes on a moment's notice.  Overall his service and knowledge was outstanding.  In addition, he's really a nice guy!"  Bill M.

 

"We appreciate all your help, you are professional, personable, and extremely patient with us picky clients."  Brad and Connie V.

 

"Steve, thank you so much for tirelessly sticking with me in my long-distance search for the perfect patio home.  I am so glad that you talked me into going further east in my quest.  You found me the perfect abode with the prettiest views in town and just steps away from the pool.  Thanks for all you did to make my transition from Montana to Arizona a smooth one."  Christine W.

 

"Not long ago, my family moved to Tucson after many years in New Mexico.  It was more than a little trying to pull up long held roots and transplant to a new town and a new state, but that transition proved to be surprisingly rewarding and easier than we expected. . . to a large degree because of our Realtor, Steve Long.

 

Steve is committed to finding just the right home for each client.  After just a little conversation with us, he quickly discerned what our needs and preferences were, and he worked tirelessly to match us with the right place and house.  Though he is very busy, he was never too busy to answer an email or phone call.  I always felt that our search was a priority and that he would not steer us wrong.  And he didn't!  He showed us several homes, saving the one he thought we would like best, for last (clever man that he is).  And he seemed almost as happy as we were at finding the right one.

But finding the house is not the end of the deal with Steve.  He offered so much help in so many ways throughout our business dealings and the move.  When we needed advice on a plumber or painter, Steve was there.  When we needed a recommendation for almost anything, Steve was there.  When we moved in and needed a new garage door lifter, Steve showed up with one in hand and even helped my husband install it!

 

Steve is a wealth of information about Tucson . . . its history, its geography, its attitudes.  He is funny, intelligent and down to earth.  Inevitably cheerful and totally professional, Steve Long has been our Realtor, and has become our friend. "  Connie V.

 

"The help you gave us was outstanding." - Steve & Carolyn P.

 

"We love you!!!  You are beyond the best!" - Kathleen F.

 

"Thank you again for all your help - and sense of humor."  John C.

 

"Many thanks again, Steve, for a super job in shepherding us through this." - Kristi D.

 

"Steve, you are now our BFF for facilitating our friends purchase!  Great work!"  Kathryn F.

 

"Steve, we just received the card informing us that you've gifted us with a subscription to Arizona Highways.  Wow!  I'm so happy you accomplished your task, to get our friends to Tucson.  I still can't believe it!  You are so incredibly thoughtful and helpful.  You are a gem!"  Kathryn F.

 

"Steve explains things really well.  I don't have much knowledge about real estate.  He is super nice."  Janet L.

 

"Thank you so much for all you have done.  I will say it again, I can't thank you enough.  Wow!!!  This is really happening.  This is above and beyond my expectations.  Thank you so much."  Laura M.

 

"Thanks again Steve for getting Bob there for the rekey.  You've helped me so very much with this most difficult transition and I'm thankful Karen knew you to refer me to you."  Connie H.

 

"Thank you again for all you did with selling our home!"  Dana & Mark L.

 

"Thank you for all your help and patience.  We do love the house.  You were right.  We did know it when we walked in.  You are an excellent Realtor and saw us through a difficult search."  Sharon B. & Ed M.

 

"You have been the greatest, kindest Realtor anyone could ask for.  We appreciate your help so much!  We wouldn't have gotten this far without you."  Janet L. and Brooke M.

 

"Thank you Steve!  This was the smoothest real estate purchase we have ever had!  Thanks also for all of the things you have done for us.  You are not only a great real estate agent, you are a great friend."  Gerry & Liz S.

"Thank you Steve!  This was the easiest home sale we've ever had!"  Gary & Linda C.

 

"Thank you Steve!  We've not had good success with many Realtors over the years, but you know how to snap into action and get things done.  You have always been there for us whenever we needed help."  John C.

 

"We really appreciate you having the house rekeyed for us.  That was very thoughtful of you.  I would not have even thought that there could be keys somewhere out there."  James & Danielle F.

 

"Your kindness Steve is so palpable in how you tend to those who have been fortunate enough to play in your sandbox.  Certainly helps balance out those who are more challenging."  Kathleen F.

 

"Steve is the best Realtor in the state!" - Steve & Kate S.

 

“I want to thank you for all the updates on Tucson real estate.  You are a terrific professional and you can bet we will call you if we (or a friend) want to make a move!”  Kathryn F.

 

“My wife and I recently used Steve to purchase our first house, and we couldn’t be happier with the experience of having Steve as our real estate agent!  He is calm, patient, professional and knowledgeable – everything you would want in a real estate agent.  After a lot of hard work, Steve got us into our dream house!  Thank you so much for your hard work and dedication.  It was a pleasure working with you!”  Keegan T.

 

“Thanks Steve…..all those reviews about you were true!!  You are a real pro!!”

Mel & Marti G.

 

“I wanted to take a quick minute to let you know that your generosity is greatly appreciated!!!  You deserve to know you are a very important person and surely make so many positive differences in many lives, most definitely mine!”  Tara D.

 

“I had a guy like you when I had my store.  He was one of those guys you could charge with any duty and he got it done.  His title was special projects coordinator (SPC)!  I think I’ll refer to you as our SPC….it just sounds so professional!”  Mel G.

 

“You are, hands down, the most efficient Realtor I have ever worked with!  Not to mention knowledgeable, organized, professional and pleasant.”  Nora T.

 

“You are absolutely amazing!!!!  “Thank you” is totally inadequate!”  Norma P.

 

“Your skillful guidance during the process of listing and selling my home was absolutely expert and professional in every detail.  The pictures you took of my home are far superior to any that I’ve taken over the years.  Thank you!

 

For nearly a year, you patiently explained procedures very familiar to you, but certainly not to me.  You recognized that I needed to understand each step.  You explained the required paperwork and how the marketing would be done. You always kept in touch as I waited for the right apartment to become available out of town.  When that finally happened and I was ready to put my home on the market, you prepared me in advance for each and every upcoming step in the process.  You left no detail to chance.

 

I have enormous respect for your expertise and I am truly honored to have had the opportunity to know you, not only as an excellent Realtor, but also as an exemplary human being.  Because of your expertise, the burden of maintaining my home no longer exists.

 

In sincere gratitude, Norma P.”

 

“Thank goodness you are patient and honest….your parents would be proud.”  Jay H.

 

“Thanks again for all you did to secure my new house.  Everything really turned out great!!”  Suzanne S.

“We’re grateful for all of your help this year. Without it, our Thanksgiving wouldn’t be a happy one.” Laura C. 

 

“Some say it is the Journey, not the Destination, while others say it is the Destination, not the Journey! Our experience with you was both. Thank you Steve.” Evan & Katie D. 

 

Thank You Card – Some People Just Go The Extra Mile – Thanks For Being One Of Them. “Thank you so much for all of your help! You have become our go-to resource!” Caden & Claire R.